Terms of Service
Terms of Service
Overview
This website is operated by Noblethready. By accessing or using our website and services, you agree to be bound by the following Terms of Service.
If you do not agree with any part of these terms, please do not use our website.
Contact & Verification
For security and privacy purposes, we may require customers to contact us using the same email address used when placing the order.
This helps protect your personal information and prevent unauthorized access.
Amendments
We reserve the right to update or modify these Terms of Service at any time to reflect changes in our operations, policies, or legal requirements.
Updates will take effect immediately upon posting on this page.
Policy Applicability
The terms in effect at the time of your purchase will apply to your order.
Where required by applicable laws or regulations, updates may apply to existing orders.
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- American Express
- Discover
- JCB
- Diners Club
- PayPal
All payments are processed securely through trusted payment providers.
Pricing
Prices displayed on our website are subject to change without prior notice.
The final price will always be confirmed at checkout.
Placing an Order
By placing an order, you agree to provide accurate and complete information, including:
- Full name
- Shipping address
- Email address
- Phone number
All orders are subject to availability and confirmation.
Order Cancellation
We reserve the right to cancel or refuse any order for reasons including:
- Item out of stock
- Payment issues or verification failure
- Suspected fraudulent activity
- Errors in pricing or product information
- Shipping restrictions or delivery limitations
- Circumstances beyond our control
If your order is cancelled, you will receive a full refund.
Order Modifications
Orders cannot be modified once placed.
However, cancellation requests may be submitted before shipment. While we will do our best to accommodate such requests, cancellation is not guaranteed.
Processing Time
Orders are typically processed within 1–3 business days.
Tracking information is usually provided within 72 hours after shipment.
Returns & Refunds
- Returns are accepted within 7 days of delivery
- Items must be unused, in original condition, and with tags attached
- Once received and inspected, refunds will be issued to the original payment method
Return shipping costs are the responsibility of the customer.
Please contact us before returning any item to receive proper instructions.
Size Exchange
- Exchanges are available for size issues only
- Items must be unused and in original condition
- Each order is eligible for one exchange
Customers are responsible for return and reshipping costs, as well as any price differences if applicable.
Shipping Address
Please ensure your shipping address is accurate at checkout.
We are not responsible for delivery issues caused by incorrect or incomplete address information.
Limitation of Liability
We are not liable for delays or failures caused by circumstances beyond our control, including but not limited to:
- Shipping carrier delays
- Customs clearance
- Natural events or disruptions
Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of Hong Kong.
Contact Us
For any questions regarding these Terms of Service, please contact us: